GRIDLOCK

Delete your account

Delete in the app

1. Open Gridlock.
2. Go to Profile → Settings → Account and cloud sync.
3. Choose Delete Account.
4. Read the consequences, confirm again, and reauthenticate when requested.

The app submits an authenticated deletion request, signs the device out, clears Keychain session data, and displays confirmation.

What the request removes

The production process removes or anonymizes your profile, cloud save, social relationships, pending requests, public display-name references, and other personal account data that is not legally required. Verified transaction, fraud-prevention, moderation, consent, and security records may be retained only for a documented legal or security period.

Alternative request

When in-app deletion is unavailable, contact Gridlockapp@outlook.com from the account email. Include your Gridlock Support ID, not your password or Apple/Google credentials. Identity verification may be required.

Timing

Requests are targeted for completion within 30 days unless a shorter legal period applies or a lawful exception requires additional time. Encrypted backups may take up to 90 days to rotate.